CrossCountry Mortgage and Blend Introduce Joint Solutions to Simplify Loan Origination
SAN FRANCISCO - CrossCountry Mortgage, the nation’s number one distributed retail mortgage lender, and Blend, a leading origination platform for digital banking solutions, today announced an expanded partnership aimed at driving innovation for independent mortgage banks (IMBs).
As part of this collaboration, the two companies are introducing new solutions that enhance the Blend experience for all IMBs.
"We’re proud to partner with Blend to develop purpose-built solutions and advanced tools that empower our loan officers to better serve borrowers," said Jennifer Stracensky, Chief Operating Officer, CrossCountry Mortgage. "By working together to develop solutions like branch-level configurability and seamless disclosures within Blend, we’re not just optimizing our own operations—we’re helping set a new standard for the home lending process, making it easier and more accessible for borrowers and communities across the U.S."
These tailored solutions reinforce Blend’s commitment to empowering IMBs with purpose-built technology that support their need to compete and thrive in an evolving mortgage landscape, ultimately benefiting home buyers with faster, more efficient services.
Blend Strengths Support for IMBs with A Seasoned Leader & Dedicated Business Unit
As part of Blend’s initiative to better serve the unique needs of IMBs, the company has launched a dedicated business unit focused on delivering tailored technology and support.
Leading this effort is Justin Venhousen, a mortgage industry veteran and newly appointed General Manager of Blend’s IMB Division. Prior to joining Blend, he spent more than 12 years at Compass Mortgage as Chief Operating Officer, where he experienced firsthand the challenges IMBs face, from operational pressures to the need for greater branch-level flexibility.
“Having spent more than a decade at a mortgage lender, I’ve experienced the challenges our customers face firsthand,” said Venhousen. “I understand the operational pressures and the importance of supporting branch-level efficiency within a compliant framework. That perspective helps guide our approach as we design technology solutions that are adaptable, scalable, and built to support the way IMBs operate—while maintaining consistency and control across the organization.”
Blend’s IMB-Focused Enhancements in Partnership with CrossCountry Mortgage
Newly developed enhancements—some already live at CrossCountry Mortgage and others launching in early 2025—include:
- Branch-Level Configurations – New branch- and LO-level configurations allow CrossCountry to tailor workflows, branding, and operational settings at the branch level, while maintaining consistency across their 7,000 employees and more than 700 branches nationwide.
- Increased Disclosure Functionality for Loan Officers - Enables loan officers to generate Loan Estimate disclosure packages directly within Blend’s interface, streamlining workflows and reducing the need to use multiple systems or manual processes.
- Enhanced Hybrid Closings – New safeguards ensure borrowers complete all eligible paperwork digitally, reducing reliance on wet signatures. Improved eSign document visibility and a one-click download feature simplify retrieval, accelerating closing times and minimizing administrative work.
- Rapid Refi / Home Equity - A highly personalized, automated experience that turns refinance opportunities into funded loans faster by leveraging connected data and pre-approved offers for a seamless, one-session process.
A Leader in Digital Origination
In 2024, Blend powered nearly $1.2 trillion in loan applications across hundreds of banks, credit unions, and independent mortgage banks (IMBs). According to 2023 HMDA data, 18 of the top 50 U.S. mortgage originators by loan volume rely on Blend. In addition, 7 of the top 10 home equity lenders use the Blend platform to improve the digital customer experience across their home equity products.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses and has received many awards for our standout culture. We offer more than 120 mortgage, refinance and home equity solutions — ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers — and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae and Ginnie Mae (NMLS #3029). Through our dedication to getting it done, we make every mortgage feel like a win.
About Blend
Blend Labs Inc., (NYSE: BLND) is the leading origination platform for digital banking solutions. Financial providers— from large banks, fintechs, and credit unions to community and independent mortgage banks—use Blend’s platform to transform banking experiences for their customers. Better banking starts on Blend. To learn more, visit blend.com.
Related topics: crosscountry mortgage, cross country mortgage payment, crosscountry mortgage careers